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APP支持

YW tool使用疑问解答

一、为什么连接不上手机APP?

   1.请确保仪器已经开启 ;

   2.打开手机设置页面，连接仪器对应的WIFI热点: YW tool-xxxx

二、为什么APP一直闪退?

   1.可能是仪器电量不足，请给仪器充满电后再尝试使用。

三、为什么搜索不到设备WIF1?

   1.请确认设备已经开机;

   2.关闭手机WIF并重新打开

四、设备WIFI明明显示已连接，却进入不了预览页面?

   1.请关闭手机WIFI和仪器，再次打开后重新连接

五、充满电可以使用多久?

   1.连接手机使用情况下，可连续使用约60分钟

联系YW tool技术支持：

      联系电话：13168008998

      联系邮箱：ywcy@ryevi.com

      联系地址：深圳市宝安区航城街道黄田社区东光路10号光汇工业园A栋501

APP support

YW tool usage question and answer

1、 Why can't I connect to the mobile app?

1. Please ensure that the instrument is turned on;

2. Open the phone settings page and connect to the WIFI hotspot corresponding to the instrument: YW tool xxxx

2、 Why does the app keep crashing?

1. It is possible that the instrument has insufficient power. Please fully charge the instrument before attempting to use it.

3、 Why can't I search for device WIF1?

1. Please confirm that the device has been turned on;

2. Turn off the phone's WIF and reopen it

4、 The device's WIFI clearly shows that it is connected, but cannot enter the preview page?

1. Please turn off your phone's WIFI and instrument, then turn them on again and reconnect

5、 How long can it last when fully charged?

When connected to a mobile phone, it can be used continuously for about 60 minutes

Contact YW tool technical support:

Contact phone number: 13168008998

Contact email: ywcy@ryevi.com

Contact address: Room 501, Building A, Guanghui Industrial Park, No. 10 Dongguang Road, Huangtian Community, Hangcheng Street, Bao'an District, Shenzhen